Privacy

Privacy Policy

Last updated: 2 July 2026

Earn AI Vertex Pte. Ltd. ("Earn AI Vertex", "we", "us") respects your privacy and is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights regarding your personal data.

1. Data controller

Earn AI Vertex Pte. Ltd., UEN 202961738M, registered address 3 Fraser Street, #09-01 DUO Tower, Singapore 189352, is the organisation responsible for personal data collected through earnaivertex.pro, our enrolment processes, and related communication channels.

2. Personal data we collect

We may collect the following categories of personal data depending on your interaction with us:

  • Identity and contact data: full name, email address, telephone number, postal address, company name and job title when you enquire, enrol or correspond with us.
  • Enrolment data: programme selections, attendance records, assessment participation, completion status and payment references (we do not store full payment card numbers on our servers).
  • Communication data: messages sent via contact forms, email correspondence and support tickets.
  • Technical data: IP address, browser type, device information, pages visited and referral source collected through cookies and server logs when you use our website.
  • Consent records: timestamps and preferences for marketing, analytics and PDPA consent checkboxes.

We do not intentionally collect sensitive personal data such as national identification numbers except where required for invoicing or regulatory compliance, in which case we apply heightened safeguards.

3. How we collect personal data

Personal data is collected when you:

  • Submit our contact or enrolment forms on earnaivertex.pro;
  • Register for earn track programmes or corporate training;
  • Email or telephone our Fraser Street studio;
  • Subscribe to earn track updates (where offered);
  • Browse our website (technical and cookie data);
  • Attend in-person sessions where attendance may be recorded for operational purposes.

4. Purposes of collection, use and disclosure

We collect and use personal data for purposes including:

  • Responding to enquiries about earn tracks and corporate AI income training;
  • Processing enrolments and administering vocational training programmes;
  • Issuing invoices, receipts and completion documentation;
  • Communicating schedule changes, venue information and programme materials;
  • Improving our website, services and learner experience through aggregated analytics;
  • Complying with legal obligations under Singapore law, including ACRA and tax requirements;
  • Protecting our legitimate interests in fraud prevention and dispute resolution.

We may disclose personal data to:

  • Service providers who assist with email delivery, payment processing, hosting and IT support, bound by confidentiality obligations;
  • Professional advisers (lawyers, accountants) where necessary;
  • Government authorities when required by law or court order.

We do not sell personal data to third parties for marketing purposes.

5. Legal basis and consent

Under the PDPA, we rely on consent, contractual necessity and legitimate interests as appropriate. Where consent is required — such as for optional marketing or non-essential analytics cookies — we obtain it through clear opt-in mechanisms. You may withdraw consent at any time by contacting us, though withdrawal may affect our ability to provide certain services.

6. Retention

We retain personal data only as long as necessary for the purposes described:

  • Enquiry records: up to 24 months from last contact unless an enrolment relationship continues;
  • Enrolment and training records: up to 7 years for business and regulatory purposes;
  • Financial records: as required under Singapore tax law (typically 5 years);
  • Cookie consent preferences: 6 months in local storage;
  • Server logs: up to 90 days unless required for security investigations.

7. Cross-border transfers

Some service providers may process data outside Singapore. Where this occurs, we ensure appropriate safeguards consistent with PDPA requirements, including contractual protections and assessment of recipient jurisdictions.

8. Security measures

We implement reasonable administrative, technical and physical safeguards including access controls, encrypted connections (HTTPS), staff training on data handling and limited access on a need-to-know basis. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but work to minimise risks.

9. Your rights under the PDPA

You have the right to:

  • Request access to personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Withdraw consent for processing based on consent;
  • Request information about how your data has been used or disclosed in the past year.

To exercise these rights, email [email protected] with "PDPA Request" in the subject line. We respond within 30 days where practicable. A reasonable fee may apply for manifestly unfounded or excessive requests.

10. Cookies and tracking

Our website uses cookies as described in our Cookie Policy. Essential cookies support site functionality; analytics cookies are used only with your consent.

11. Third-party links

Our website may link to third-party sites such as AI tool providers. We are not responsible for their privacy practices. Review their policies before submitting personal data.

12. Children

Our programmes are designed for working adults. We do not knowingly collect personal data from individuals under 18 without parental consent.

13. Changes to this policy

We may update this Privacy Policy to reflect legal or operational changes. Material updates will be posted on this page with a revised "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

14. Contact

Data protection enquiries:
Earn AI Vertex Pte. Ltd.
3 Fraser Street, #09-01 DUO Tower, Singapore 189352
Email: [email protected]
Phone: +65 6991 3842